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10:00 am
IREM SF: Webinar: Difficult Employees To Irate Residents – How To Defuse Issues
In this session, you will learn some basics of Emotional Intelligence (EQ) and discover how your emotions can impact your work performance. Learn to recognize your 'moments of danger' that typically set you off so that you can choose to approach things from a different perspective. Identify the stories you tell yourself that aren't true, […]
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