New Smartphone App allows Public to Report Graffiti, Trash and Other Non Emergency Issues and Track Fixes
Oakland, CA – March 20, 2012 – The Downtown Oakland and Lake Merritt/Uptown District Associations have teamed up with SeeClickFix and the Oakland Public Works Agency (PWA) to promote a smartphone app used to report non-emergency public works issues within their borders.
The downloadable SeeClickFix app allows anyone with a smartphone to instantly report public right of wayissues such as graffiti, uneven sidewalks, broken street lighting and otherconditions and then track it to see if the issue is dealt with. Descriptions of the issue and a location reported through the smartphone app are uploaded to the SeeClickFix Oakland website and tracked by both Oakland PWA and the business districts
“SeeClickFix provides an online platform scaled to help us address the needs of the districts through the programs that we already have in place and we strongly encourage the members of our community to download the app and help us to keep your streets clean and safe,” said Steve Snider, manager of both the Downtown Oakland and Lake Merritt/Uptown District Associations.
Andrew Jones, District Services Manager for the two business districts, said that the SeeClickFix app is designed to alert the districts in real-time to problems within the districts boundaries. District staff then make a determination if the problem – for example, graffiti or trash removal — can be handled by one of their ambassador teams and, if so, a team is immediately dispatched. Problems requiring bigger fixes, for example, public safety issues such as sidewalk repair, are handled by Oakland PublicWorks.
“Here’s a great example of the application of technology making our lives richer, as well as our teams and city services more efficient. Not only can members of the public easily communicate and draw attention to problems of neighborhood blight at the touch of a button, but we can also fix them more quickly and the public can check the results right from their smartphones,” Jones said.
The SeeClickFix app is free to download and is available from the iTunes Store and the Android Market. Blackberry users can download the free app at http://seeclickfix.com/bb
For additional information, please visit: http://www.kqed.org/a/kqednews/RN201203191104
The Downtown Oakland and Lake Merritt/Uptown District Association were formed in February 2009. Property owners in both Downtown Oakland and the Lake Merritt/Uptown Districts voted by a margin ofalmost 8 to 1 to support a voluntary property tax to fund services that would improve the quality of life in their respective communities. The associations meet and function jointly. Services funded by these Districts include maintaining cleanliness and order in the public rights of way, improving district identity and advocating on behalf of the area’s property owners, business owners and residents.
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