Brokerages chose award-winning Customer Relationship Management platform to deepen agent-client relationships
Washington D.C., December 27, 2018 – Contactually, the real estate CRM of choice for many of the country’s top real estate brokerages, has closed out the year with a total of 92 new brokerage partners. These partners represent some of the most esteemed and successful real estate brokerages around the United States. This year, Contactually announced major partners including CLIMB Real Estate, Semonin Realtors, Alain Pinel Realtors, Berkshire Hathaway HomeServices Fox & Roach Realtors, and multiple Sotheby’s International Realty brokerages such as Golden Gate Sotheby’s, LIV Sotheby’s, Pacific Sotheby’s, and Gibson Sotheby’s.
Overall, Contactually saw a 68 percent increase in the number of contacts it manages, up to 141 million. A total of 10 million follow-ups were sent by users this year as they used the platform to deepen relationships and expand their networks. Training is also an essential part of the Contactually success story. In the last six months, the Contactually team traveled over 56,000 miles to give 310 hours of in-person training, making sure that 13,000 agents, trainers, brokers, and managers were up to speed in managing their nine million contacts.
This year was also a year of major partnerships. Contactually worked with real estate’s top coach, Tom Ferry, on the inception of tech-enabled coaching. The center of Tom Ferry International’s HUB is a CRM powered by Contactually.
“We’ve always believed that a CRM is one of the most important tools our coaching clients need. Maintaining consistent contact and building relationships with your customers is so crucial to any sales business,” said Ferry at the time of the product launch. “I chose Contactually for its innovative design and ability to integrate seamlessly with other tools agents use.”
Continuing in its belief that a robust and varied ecosystem is a benefit for all of real estate, Contactually expanded its integrations and partnerships. New partners included some of the newest and most exciting technology in real estate including Remine, Rezora, Reliance, ActivePipe, BuySide, SmartZip, and OutboundEngine, joining such industry stalwarts such as dotloop and Spacio. With Contactually at the core of their tech stack, brokerages are able to easily adopt new technology without disruption to brokerage operations.
Contactually also debuted new features this year including Best Time to Send, an industry-leading tool that delivers the best time to contact an individual based specifically on past interactions. Recognizing that software is at its best when it works within your existing workflows and systems, Contactually has created a Chrome extension that brings the contact management and messaging functionality of its platform inside Gmail. This timesaving tool has already been adopted by nearly 1 in 3 eligible users, increasing their productivity.
For 2019, Contactually plans to continue iterating on its award-winning CRM solution and will be announcing new brokerage partners in 2019. To learn more, please visit www.contactually.com.
Contactually provides a SaaS-based intelligent customer relationship management (CRM) platform for real estate agents and brokerages. In simply minutes a day, Contactually’s easy-to-use platform enables personal engagement at scale, resulting in more leads, referrals, and increased business. Proudly located in Washington, DC, Contactually employs approximately 70 people and has raised $12 million in capital to date from Grotech Ventures, Rally Ventures, Bull City Venture Partners, Middleland Capital, and others. Contactually has been named to Inc’s 5000 Fastest Growing Companies and the HousingWire Tech 100. For more information, please visit us at https://www.contactually.com/.