JLL Expands Change Management Team to Meet Growing Demand

Palo Alto,— As corporations continue to pursue innovative strategies to improve productivity through workplace evolution, Jones Lang LaSalle (JLL) is adding Leila Lance, an industry leader in change management, to its Strategic Consulting team. Lance joins JLL as Senior Vice President, where she will provide counsel to some of the world’s largest corporations on accelerating transformational change through workplace and facilities-based strategies.

Leila Lance“Leila’s deep experience in leading large-scale business transformations as an expert practitioner and global executive will be instrumental in helping our clients drive enterprise change,” said Peter Shannon, Managing Director of Strategic Consulting for JLL. “Companies are turning to corporate real estate and workplace strategies to increase shareholder value through cost savings, sustainability and productivity in their real estate assets.”

With 20 years of experience, Lance is a dynamic change management executive, consultant and coach with a proven track record of spearheading strategic change in global companies. She has a strong reputation for clarifying complex issues and mobilizing teams around new strategies.

Before joining JLL, Lance was a change management executive at Kaiser Permanente, where she helped establish the insurance company’s national Program Management Office for Healthcare Reform. In this role, she defined business impacts and strategies around healthcare reform, creating associated programs for new consumers, members, lines of businesses, employees, physicians and external partners. Through these initiatives, Lance helped Kaiser Permanente develop and execute programs for engaging its nine million members, driving productivity among 200,000 employees and physicians while attracting a share of the 32 million potential new healthcare insurance consumers created by healthcare reform.

Previously, Lance led a highly-successful consultancy specializing in strategy and change management services. She focused on high-profile, high-risk mergers, reorganizations and transformations in a broad range of industries. In this capacity, she managed multiple large-scale global real estate initiatives, including real estate portfolio rationalization, workplace strategy, global expansion of real estate teams, outsourcing, shared services and reorganizations.

Lance is completing an executive program at Stanford University on converting strategies into actions, and has M.S. and B.S. degrees from Southern Illinois University with a concentration in organizational psychology. She is an in-demand presenter and trainer in the area of change management and has helped multiple corporations develop change management methodologies and internal capabilities.

A leader in the real estate outsourcing field, JLL’s Corporate Solutions business helps corporations improve productivity in the cost, efficiency and performance of their national, regional or global real estate portfolios by creating outsourcing partnerships to manage and execute a range of corporate real estate services. This service delivery capability helps corporations improve business performance, particularly as companies turn to the outsourcing of their real estate activity as a way to manage expenses and enhance profitability.

About Jones Lang LaSalle
Jones Lang LaSalle (NYSE:JLL) is a professional services and investment management firm offering specialized real estate services to clients seeking increased value by owning, occupying and investing in real estate. With annual revenue of $3.9 billion, Jones Lang LaSalle operates in 70 countries from more than 1,000 locations worldwide. On behalf of its clients, the firm provides management and real estate outsourcing services to a property portfolio of 2.6 billion square feet and completed $63 billion in sales, acquisitions and finance transactions in 2012. Its investment management business, LaSalle Investment Management, has $46.7 billion of real estate assets under management. For further information, visit

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