Hello Alfred increases its reach to bring anticipatory help to more members
NEW YORK (July 23, 2019) – Hello Alfred, the leading residential experience company, today announced it has acquired the building management technology platform, Bixby, as of today’s date. The acquisition includes Bixby’s assets, team, and customers, and will operate under the Hello Alfred brand. This deal expands Hello Alfred’s footprint, dramatically increasing their volume in Class B multifamily buildings with the potential to bring their anticipatory help and local services to a roster of different property types.
Founded in 2016 by entrepreneur Mark Smukler and real estate developer Alex Ohebshalom, Bixby was originally designed as a mobile app that would modernize and digitize Mr. Ohebshalom’s family property management business. Since then, Bixby has evolved into a cloud-based set of tools and services that enable commercial and residential property management teams around the world to provide tenants and residents with a connected, efficient and sustainable building experience.
“Alfred will be the premier consumer brand in residential real estate,” said Marcela Sapone, co-founder and CEO of Hello Alfred. “Adding Bixby’s technology, foot print and team brings us closer to making our ethos of putting residents first the new market standard. I’m thrilled to have Mark and his team join the Hello Alfred family.”
“Hello Alfred’s years of knowledge around hospitality and services have helped us become one of the most trusted brands for residents across the country,” said Jessica Beck, co-founder and COO of Hello Alfred. “With the inclusion of the Bixby team and their focused approach to property management, we’re able to provide another degree of service to all parties in the multifamily ecosystem.”
The acquisition helps Hello Alfred continue its mission to power the home of the future, bringing its human-powered and technology-supported operating system to even more buildings and residents alike. Hello Alfred plans to integrate the teams and some of Bixby’s building technology into their existing technology offering.
“We’re thrilled to join the Alfred team and combine efforts to build the leading tenant & resident experience offering. By bringing together Alfred’s human-powered service offering with Bixby’s property management technology, we’re able to deliver service at a scale that no company has done before,” said Mark Smukler, co-founder and CEO of Bixby. “Hospitality is at the core of our business, and the ability to align with a company that has the same consideration for its users is extremely gratifying.”
“From the beginning, our goal with Bixby was to combine cutting-edge technology with a platform that facilitated great service. It is these shared values that made joining Hello Alfred a natural fit,” added Bixby Co-Founder Alex Ohebshalom.About Hello Alfred
Hello Alfred is an end to end resident experience platform that combines hospitality and technology to build help directly into the most important space in people’s lives: the home. Named one of the Top 50 Most Innovative Companies in the World by Fast Company in the urban development space, Hello Alfred is setting the new standard for urban living. The platform combines building management software with highly trained “Alfred” Home Managers to manage and curate an extensive suite of services that give retail brands of all sizes privileged access to build lasting relationships with consumers. The founders of Hello Alfred have been recognized in The New York Times, The Financial Times, Wall Street Journal, Monocle and Fast Company, among other publications, as thought leaders in the on-demand economy, following their decision to hire Alfred Home Managers as W-2 employees (complete with benefits, training, and the ability to move up in the organization) over 1099 contractors and its support of local ecosystems and small and medium sized businesses. To learn more about Hello Alfred visit www.helloalfred.com.About Bixby
Bixby is a real estate technology company focused on improving quality of life in residential and commercial properties. Their technology enables management teams to create a more connected, efficient, and sustainable experience for building occupants by streamlining communication, maintenance, payments, services, and all other aspects of the built environment to a single digital interface. Bixby’s mission is to improve comfort & convenience in cities and communities by leveraging technology that redefines the way we live, work, and interact with the physical spaces around us. Headquartered in New York City, Bixby was founded in 2016 and is used in over 2,500 properties across the US and Canada. To learn more about Bixby visit www.livebixby.co.